Frequently Asked Questions

Everything you need to know about Noughty USA products, shipping, and our commitment to clean beauty.

Are Noughty products truly 97% natural?

Yes! We pride ourselves on using 97% natural ingredients. The remaining 3% consists of essential preservatives and stabilizers that ensure your products remain safe and effective for use.

Is Noughty USA a vegan and cruelty-free brand?

Absolutely. All Noughty products are 100% vegan and Leaping Bunny certified cruelty-free. We never test on animals and do not use any animal-derived ingredients.

How long does shipping take within the United States?

Standard shipping typically takes 3-7 business days depending on your location. We process all orders within 24-48 hours from our domestic warehouse.

What is your return policy?

We want you to love your hair and body care. If you are not satisfied, you can return your products within 30 days of purchase. Please ensure the items are lightly used or unopened to qualify for a refund.

Do your shampoos contain sulfates or silicones?

No, all Noughty products are free from SLS, silicones, and parabens. We use gentle, plant-derived surfactants to cleanse your hair without stripping its natural oils.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as digital payment options like PayPal, Apple Pay, and Google Pay.